High performing teams do not just ‘happen’. They need to be built, nurtured and stimulated and it’s not an easy nor quick task. It calls for effective and charismatic leaders who understand the process involved and are ready to focus on key factors that make the difference between under-performing and high performing teams.

This is exactly what this course is aiming at. It’ll help team leaders, supervisors and managers like you develop critical leadership skills and build teams that foster high performance.

Objective

By completing this course, you will be equipped with practical tools and strategies to create a strong team identity and achieve extraordinary results by empowering each member of your team.

You will understand the importance of charismatic leadership, skills diversity and learn how to enhance team collaboration and communication. You will strengthen your ability to delegate and motivate others to exceed what is expected from them.

As a result, you will be more driven, focused and effective as the leader of a high flying team.

By the end of the course you will be able to:

• Recognise and improve your current leadership qualities and style
• Identify the key success factors that make up a high performing team and apply them to your own team
• Strengthen your communication and relationship building skills
• Start with a vision for your team and make this vision a reality by setting explicit goals
• Motivate and energize your team to do what it takes to get the job done
• Make the delegation process work
• Implement methods of improving your own team

Outline

Leadership Assessment
Identify the key leadership qualities and styles; become aware of your leadership strengths and weaknesses and plan how to develop your skills.

The Power of Common Vision and Values
Learn how to develop a common vision of what your team is trying to achieve and build their commitment to it.

Setting Goals and Measuring Performance
Find out how not having goals or having poorly set ones destroy performance of your team; start setting goals and measure the results.

Delegation
Decide how your time should be spent and distribute other tasks in such a way that it is seen as effective and motivational.

Motivating for Peak Performance
Discover how to get the best from your team; empower them to take full ownership of achieving the team purpose and to share new ideas and solutions to existing challenges.

Who should attend

Team Leaders, Supervisors, Managers and Project Managers responsible for building and leading high performing teams

Methodology

This course is based on proven strategies and highly experiential activities such as games, simulations and discussions.

It goes beyond theory and revolves around developing actions and identifying improvements that you can put into practice in your team. As a participant, you will be challenged to collaborate with other participants and address specific workplace issues that emerge during the session.

Testimonial

Useful and practical tools that I can use. The trainer is very knowledgeable and very approachable and able to facilitate and answers all our questions. The workshop exercises were engaging.
SG Enable Ltd

Engaging activities that invoked active thinking. The trainer is very well versed in her content and addresses queries well.
Ministry of Education

Excellent Trainer, she conducted the course with result.
Singapore Technologies Aerospace Ltd Ltd

Trainer is fun, engaging and knowledgeable. Thoroughly enjoyed the course.
Singapore Police Force

I learned things that I can apply at work . This course achieved my objectives. The workshop is excellent. Trainer is approacheable and friendly， Humorous too! Enjoyed the workshop very much. Thanks!
National Institute of Education.

Useful tips on how we can achieve better as leader. The workshop has good balance of content and activity. Excellent trainer! Very good in facilitating discussion.
Home Team Behavioural Sciences Centre.

Workshop is very engaging. Small size group is really helpful.
Trainer is very approachable.
Singapore Polytechnic

Josey Koh's Profile

Corporate and WSQ Soft Skill Trainer | ACTA & ICF-ACSTH | LEGO® Serious Play® Facilitator | Motivational Speaker | Positive Psychology Practitioner | Enneagram Practitioner | Discovery Coach | Certified facilitator | MOE Registered Trainer | Laughter Yoga Leader | Etiquette and Image Consultant

Josey is an ACTA-certified, bilingual (English–Mandarin) Corporate and WSQ Soft Skills Trainer, Discovery Coach, and practitioner in Positive Psychology and the Enneagram. She brings extensive experience designing and delivering workshops, training programmes, and lunch-and-learn sessions for adult learners across diverse industries and professional backgrounds, both online and in face-to-face settings.

Known for her dynamic and learner-centred facilitation style, Josey creates engaging, interactive, and practical learning experiences that enable participants to apply concepts immediately at work. Her sessions are consistently rated highly for their energy, relevance, and real-world application.

Her areas of expertise include leadership, communication and presentation skills, customer service excellence, Train-the-Trainer, office administration, facilitation, negotiation, time and stress management, telephone etiquette, business and social etiquette, and adult learning methodologies.

Josey holds a Graduate Diploma in Applied Positive Psychology and Mindfulness, graduating with distinction in the Positive Psychology module. She integrates evidence-based positive psychology principles into her training to enhance motivation, resilience, and performance outcomes.

Her clientele includes government agencies and leading organisations such as the Ministry of Culture, Community and Youth (MCCY), Ministry of Education (MOE), Ministry of Finance (MOF), HSBC Singapore, IBM Singapore Pte Ltd, Central Provident Fund Board, ISO-Team Corporation Pte Ltd, and the Singapore Land Authority, among others.

Josey consistently receives excellent participant feedback for her engaging facilitation approach, enriched with practical insights and real-life stories, making every session impactful, memorable, and results-driven.

"Josey is lively, bubbly and not short of words. Great Job! almost PERFECT !"

"I have enjoyed Josey’s facilitation session. She has make the Excellence Service and Effective Communication Workshop so lively !”